Uber goes old-school with telephone bookings in the U.S.

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Uber shot to global prominence as a smartphone-native platform for hailing private cars, but the company is now going old-school by opening to telephone bookings in the U.S.

Starting from today in Arizona, Uber users will be able to dial 1-833-USE-UBER from any mobile phone and speak with a live operator who will serve as an intermediary between rider and driver. The caller will need a phone with basic text-based messaging functionality, where they will receive key messages, such as their expected ETA, details about the driver and car, and the trip receipt.

First-time users of this service will need to create an account by providing personal details, such as zip code and credit card information, to the operator — this will then be associated with the number they’re using to place the call. For all future trips, payment will be automatically taken from the rider’s account, as it would


This article was originally published on on VentureBeat.

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